Finding the best research method to answer your research question(s)

With my dissertation, I aim to provide a state-of-the-art set of answers to the overarching question of what would be best practices for API documentation.  To find answers, I wanted to review the body of knowledge from technical communication as well as software documentation. I wanted to identify studies that could provide reliable answers. So,… Continue reading Finding the best research method to answer your research question(s)

Usability (testing) for complex information systems

Educating students on how to conduct usability tests is part of the MA programme I currently study (click here to enlarge the module map shown above). The product I decided to test was a developer portal, that is, a website aimed at developers and offering further information about microservices and their APIs. When shaping the… Continue reading Usability (testing) for complex information systems